From 21 December 2001, PLAN Australia came within the private sector provisions of the Privacy Act 1988. In accordance with national Privacy Laws this statement sets out in general terms how PLAN Australia handles personal information.

PLAN Australia respects the privacy of your personal information.

Use and disclosure of personal information

PLAN Australia maintains a database of its Members and their Loan Consultants, for the purpose of tracking and making payments of Members' and Loan Consultants' commissions. Details from this database may be released to relevant lending institutions, and to PLAN Australia's Trustee to administer the commission system.

PLAN Australia collects limited personal information about its Members' and their Loan Consultants' clients, in order to track and make payment of Members' and their Loan Consultants' commissions relating to those clients. In some cases, PLAN Australia collects limited personal information about its Members' and their Loan Consultants' Referrers and certain other third party business contacts, also in order to track and make payment of commissions. In some cases, PLAN Australia also collects limited personal information about its Members' and their Loan Consultants' administrative staff in order for those staff to be given access to loan lodgement and commission payments information as requested by the Member. Clients', Referrers', third party business contacts' and administrative staff's details are not generally disclosed outside PLAN Australia.

Right of Access

Any personal information held by PLAN Australia can be accessed by the Individual.

Because our members may hold more client personal information than is supplied to us, clients may in some cases be referred to the PLAN Australia member who dealt with the application.

To exercise your rights of access, for more information on how we handle personal information, or to make a complaint about a breach of privacy by PLAN Australia, please contact Julianne McKnight (07) 3425 2342 or via email This e-mail address is being protected from spambots, you need JavaScript enabled to view it .

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